Privacy Policy

Last updated: 28/02/2026

1. Introduction

This Privacy Policy explains how Anglais d’Ash Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you:

  • Visit our website
  • Purchase online courses
  • Book or attend 1:1 teaching sessions (in person or online)

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

2. Data Controller

Anglais d’Ash LTD
167-169 Great Portland Street, W1W 5PF
Email: hello@anglaisdash.com

We are the data controller responsible for your personal data.

3. Personal Data We Collect

A. Information You Provide

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Payment information (processed by third parties)
  • Information relevant to teaching sessions
  • Messages and correspondence

B. Course Purchases (Teachable)

We use Teachable to host and deliver our online courses. When you register or purchase a course, Teachable processes:

  • Account details
  • Billing information
  • Transaction details

Payment information is processed securely by Teachable and its payment providers (such as Stripe or PayPal). We do not store full card details.

C. 1:1 Teaching Payments (Wise)

Payments for 1:1 teaching services may be made via Wise.

When you make payment through Wise, your financial information is processed by Wise in accordance with its own Privacy Policy. We do not store your full bank or card details.

D. Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage data

4. How We Use Your Data

We use your personal data to:

  • Deliver online courses
  • Provide 1:1 teaching services
  • Schedule and manage appointments
  • Process payments
  • Communicate with you
  • Comply with tax and legal obligations
  • Maintain security and prevent fraud

5. Lawful Bases for Processing

We rely on:

  • Contract – to provide services you purchase
  • Legitimate interests – to operate and improve our business
  • Legal obligation – for tax/accounting compliance
  • Consent – where you voluntarily provide information

6. Sharing of Data

We may share your data with:

  • Teachable (course delivery)
  • Wise (payment processing for 1:1 services)
  • Stripe or PayPal (where applicable)
  • Website hosting providers
  • Professional advisers
  • Authorities where legally required

We do not sell your personal data.

7. International Transfers

Some providers (including Teachable and Wise) may process data outside the UK.

Where international transfers occur, appropriate safeguards are implemented in accordance with UK data protection law.

8. Data Retention

We retain data only as long as necessary:

  • Course account data – for the duration of access
  • 1:1 service records – up to 6 years for tax/legal purposes
  • Financial records – as required by UK law
  • Enquiries – up to 12 months

9. Data Security

We implement appropriate technical and organisational measures to protect personal data. However, no online transmission is entirely secure.

10. Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request erasure
  • Object to processing
  • Restrict processing
  • Request data portability
  • Withdraw consent (where applicable)

Contact: hello@anglaisdash.com

11. Complaints

You may complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

12. Changes to This Policy

We may update this policy from time to time. The latest version will always appear on this page.